Inspectra360 ("Company", "we", "us", or "our") operates a multi-tenant software platform designed for inspection and materials testing firms (the "Service").
This Privacy Policy describes how we collect, use, disclose, and protect information when organizations and their authorized users access or use the Service.
1. Scope
This Privacy Policy applies to:
- Organization administrators
- Employees, inspectors, dispatchers, HR personnel
- Drivers
- Project managers
- Client portal users
- Visitors to inspectra360.io
This Policy does not apply to third-party services integrated with the platform (e.g., Google Maps, payroll providers).
2. Information We Collect
A. Organization Account Information
- Organization name
- Business contact details
- Billing contact information
- Subscription plan details
B. User Account Information
- Name
- Email address
- Phone number
- Role and permissions
- Employee number (if provided)
- Authentication credentials (hashed)
C. Operational Data
Submitted by organizations and their users:
- Dispatch assignments
- Timesheet entries
- Daily field reports
- Field density test data
- Certification records
- Route assignments
- Sample pickup records
- Payroll calculation outputs (not payroll processing)
D. Device & Usage Data
- IP address
- Browser type
- Device information
- Access timestamps
- Log data
- Audit trail events
E. Client Portal Data
- Email addresses added to distribution lists
- Report access logs
- Secure login token usage history
3. How We Use Information
We process data to:
- Provide and operate the Service
- Enforce organization-configured business rules
- Calculate overtime and double-time based on configured policies
- Generate reports and exports
- Maintain audit logs
- Monitor system performance and security
- Improve platform reliability
- Comply with legal obligations
We do not sell personal data.
4. Data Ownership
All operational data entered into the platform remains the property of the subscribing organization.
Inspectra360 acts as a data processor on behalf of the organization.
We do not claim ownership of:
- Dispatch data
- Timesheets
- Payroll calculations
- Reports
- Certification records
- Client communications
5. Data Sharing
We only share information in the following circumstances:
A. Service Providers
We use trusted third parties for:
- Cloud hosting
- Secure file storage
- Email delivery
- Monitoring and error tracking
- Mapping and route optimization services
These providers are contractually obligated to protect data.
B. Legal Compliance
We may disclose data if required by law, subpoena, or court order.
C. Business Transfers
In the event of merger, acquisition, or asset sale, data may transfer subject to confidentiality obligations.
6. Data Security
We implement enterprise-grade safeguards, including:
- Role-based access control (RBAC)
- Organization-level tenant isolation
- Row-level database security
- Encrypted HTTPS transmission (TLS)
- Hashed password storage
- Time-limited authentication tokens
- Audit logging of critical actions
- Access logging and monitoring
However, no system can guarantee absolute security.
7. Data Retention
We retain data:
- As long as the organization maintains an active subscription
- As required to comply with legal or contractual obligations
- As necessary for audit and compliance records
Upon termination, organizations may request export of their data prior to deletion.
8. International Data Transfers
If data is transferred outside the organization's jurisdiction, we use appropriate safeguards consistent with applicable data protection laws.
9. User Rights
Depending on jurisdiction, users may have rights to:
- Access personal data
- Correct inaccurate information
- Request deletion (subject to organizational control)
- Restrict processing
Requests must typically be made through the subscribing organization.
10. Cookies & Tracking
We use:
- Session cookies
- Authentication cookies
- Performance monitoring tools
We do not use advertising tracking cookies.
11. Children's Privacy
The Service is intended for business use only and not directed to individuals under 18.
12. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the Service constitutes acceptance of updates.
13. Contact Information
Inspectra360
IntelliRoute Systems
California, United States
Email: YKazemi@intelliroutesystems.com